Customer testimonials

Bonjour

Nous sommes rentrés en plein de souvenirs après 2 semaines de vacance au Vietnam et Cambodge. Nous étions satisfaits des services: hôtels, guides, voitures, restaurants, excursions etc... que vous avez arrangés. Nous ne manquerons pas à vous faire connaître à nos amis et proches s'ils vont voyager au Vietnam. Bonne continuation et bon succès à toute l'équipe de votre agence en 2008 !

We enjoyed our holiday to Vietnam & Cambodia. Thank you for your excellent services given by professional team from tour guides to chauffeurs across Vietnam and Cambodia. We certaintly recommend your services to our close friends and relatives if they travel to Indochina

Notre group avait régalé de vos prestations touristiques au Vietnam. Les hôtels sont à la pointe, les restaurants servent la délicieuse cuisine, les guides et chauffeurs adorables et serviables qui sont d'un professionalisme impeccable. Merci mille et une fois pour tout le personnel de votre agence qui ont fait notre périple plein de succès

Dear Anna

Thank you for your wonderful services we never had before. All members of our group were happy of your perfect travel arrangement in Vietnam and Cambodia. 

Your local tour guides and chauffeurs did a great job even some of us were demanding and a bit difficult.
We took a lot of photos as memorable moments whilst touring in these countries.
Vietnamese people are so kind and friendly. They always had smile when we met them at their villages.
Your cuisine is lovely and tasty. We had fresh food in all restaurants with professional services and staff. 
Our trip was we think very successful, because all passengers asked us to do other journey to Myanmar next year 2016.
We can not say more than we will recommend your firm to our close friends if they want to travel to Vietnam in the future.

Love,

Daniel & Catherine Wilson with group of 35 passengers

Dear Mary
Our clients Micheal & group just came back very happy from their holiday to Vietnam. They were satified of your excellent services and customer care.

• Tour guides are very friendly, knowledgeable and open-minded. They paid attention to small details when clients asked. 
• Accommodation: You made a perfect choice of hotels: good location, great staff, good food, luxury amenities in room.
• Food: All restaurants you selected fit clients' taste. They love fresh food and local cuisine from Hanoi, Hue, Hoian, Saigon to Mekong delta. Some of them suggested that we should put cooking class in Hoian or Hue into the program, because they want to make spring roll at home later. Funny?
• Cars and drivers: We believe that cars used for our large group are very comfortable and luxury. Clients did feel convenient and safe in terrible road traffic in Vietnam. They asked me curiously how your chauffeurs could drive car smoothly in the crazy traffic on roads across Vietnam.

Overall, clients of our large group highly appreciated the tour and your perfect organization. We believe to promote Vietnam Holidays and send more travelers to your company very soon.

Best regards, 

Valerie Mcroy & Group 30 passengers traveled in November 2013

Mr and Mrs Kelton have just come back, and have come into the office and told us what a wonderful time they had. They were very impressed with all the arrangements that were made, and were particularly pleased with the standard of care they received, especially when Denise was ill.

They asked me to make special mention of their guide “Thomas” who looked after them in Hanoi, Halong Bay, and Sapa: all the guides were very good, but he in particular was very caring.

Thank you so very much for taking such good care of my clients: I hope to use your services again in the future!

Happy New Year 2010 !

Monique Elizabeth - Travel Agent in Auckland, New Zealand.

Bonjour Anna,

Comment allez-vous aujourd'hui ? et votre équipe ?
Après avoir rencontré avec nos clients, nous avons fait un questionnaire complet suivant:

Nous sommes rentrés avec plein de souvenirs du voyage que nous avons passé au Vietnam et Cambodge. Tous les participants sont très contents des prestations et services que votre agence a choisis.

Guides: Nous avons 4 guides locaux francophones dont 3 au Vietnam et 1 à Siem Reap, Cambodge. Vous avez sélectionné les guides serviables, aimables, gentils et cultivés qui nous ont offert les services de grand professionnalisme. Ils sont bien formés et prêts à nous répondre à tout moment. C'était vraiment intéressant de découvrir votre pays, culture, tradition, coutumes des Vietnamiens à l'aide des explications des guides.

Voitures et chauffeurs: De même, nos 4 chauffeurs sont attentifs et gentils. Ils nettoient toujours leur voiture: propreté, sécurité et climatisation. Pas de critiques à faire à ce propos.

Hôtels: nous sommes très satisfaits des hôtels de charme que vous avez recommandés. Les chambres sont bien faites, petit déjeuners à la pointe, personnel attentif et gentil. 

Restaurants: cuisine seine, aliments frais, services impeccables.

Rencontre avec les habitants: Il s'agit des moments les plus touchés et riches de culture, de dialogues que nous avons ressentis. Les indigènes sont souriants partout du Vietnam au Cambodge. Ils disent hello ou xin chao même si nous n'avons pas compris, mais nous trouvions leur sourire, la joie sur leur visage.  

Enfin, nous voulons vous recommender aux clients dans notre brochure et catalogues 2010.

Merci encore pour votre collaboration active aux succès du tour pour nos clients.

Marie Claude - Tour Leader Group 38 personnes voyage au Vietnam et Cambodge en Octobre 2009 

Dear Mary
How are you doing?

We are sorry to write to you late, because of long holiday during Christmas and New Year Eve.

We would like to say thank you to all team at Vietnam Hello World Travel Company who have organized our wonderful journey in Vietnam and Cambodia. Our first holiday with you dated in October 2004 when you just opened up your business. At that time, we discovered Vietnam for 12 days from Hanoi to Hochiminh called Saigon by many local people. We have had amazing travel experiences, we especially enjoyed cruising in Halong Bay, cooking class in Hue, cycling in Hoian suburban to handicraft villages, impression for Cuchi tunnels and incredible cruise among merchant boats filled of tropical fruits in Cai Rang floating market... That all what we remember about.

My second tour with your agency was in September 2008. We spent some adventure days in Mai Chau, Dien Bien Phu, Sapa, Bac Ha and Halong Bay. We always got unforgettable impressions and moments after 10 days touring. You have paid attention to every small details. So that, our touring was successfully organized and handled by our team.

And we came back for longer vacation in November 2014 whilst visiting both Vietnam and Cambodia. This is our third holiday with you. Mary, do you know why we always use your company? because your team from tour guides, drivers to staff at office did a great job. We got the excellent services and wonderful personalized care.

We will certaintly recommend your travel agency to our friends if they plan their holiday to Vietnam or other destination in South East Asia.

Best wishes to all team at VHW in 2015!

Micheal John and family
 

Dear Pham Thanh
We just come home after 12 days journey throughout Vietnam. How wonderful are your staff tour guides and drivers! Thank you for your perfect arrangement and services which made our holiday BEST of the best we never had before. We wish you all the best and continue to improve your services in the upcoming time. We will use your travel agency again for our next trip to Cambodia in 2015.